Privacy policy

Puzzld makes printable word searches and crosswords for classrooms, daycares, Sunday schools and families. This policy explains what Codefront Labs (“we”) collects, why, and the choices you have. Questions: support@codefrontlabs.com.

Accounts are for adults

Puzzld accounts are for teachers, parents, caregivers and other adults. Children can print and solve puzzles without an account, and puzzle progress on a device stays on that device. We don’t knowingly collect personal information from children under 13. If you think a child has created an account, contact us and we’ll delete it.

What we collect

• Account details: your email address, the name you give us, and your password (handled by Google Firebase Authentication; we never see it).
• What you make: the topics, settings and word lists you enter, and the puzzles we make for you.
• What you share: if you share a puzzle to the community, its title, description, tags and the display name you choose are public. Your email is never shown.
• Your activity: puzzles you save, authors you block, reports you send, and your credit balance and history.
• Purchases: Stripe processes payments. We receive which credit pack you bought, the amount and a payment reference. We never see your card number.
• Technical data: basic server logs (such as IP address, device and errors) to keep the service running and secure.

How we use it

• To make your puzzles. Your topic, settings and any words you paste are sent to Anthropic’s Claude AI to choose words, write clues and check that content suits the age group.
• To run the free library and community, including automatic checks and handling reports.
• To manage credits and purchases, and to answer you when you contact us.

We don’t sell your information, and we don’t show ads.

Who we share it with

Only the providers that run Puzzld for us: Google Firebase (sign-in and database), Anthropic (AI puzzle generation and safety checks), Stripe (payments) and our hosting provider. Each handles data only to provide its service to us. We may also disclose information if the law requires it.

Keeping and deleting your data

We keep your data while your account exists. You can delete your account at any time from the Account page on the website or in the app. That permanently deletes your account, your puzzles (including shared ones), your saved puzzles, your blocks and your credit history. Stripe keeps its own payment records as the law requires.

Your choices

You can view and change what you’ve made from My puzzles, unshare community puzzles, and delete your account. Depending on where you live, you may have more rights, such as getting a copy of your data. Ask us at support@codefrontlabs.com.

Changes

If we change this policy, we’ll update the date above and, for important changes, tell you by email or in the app.