Keeping kids safe
Safe for kids by design, not as an afterthought.
Puzzld is used in classrooms, daycares and Sunday schools, so we built the safeguards in from the start. Here is exactly what happens behind the scenes, in plain language.
🔎 Every topic is screened before anything is made
- Topics are checked against a list of profanity, slurs and adult words, matched word by word so innocent words like “cockatoo” or “Scunthorpe” aren’t caught by mistake.
- Then an AI reviewer checks the topic against our content policy for the age you picked. It blocks sexual or suggestive content, violence and gore, drugs and alcohol, self-harm, hate and harassment, and insults about real people.
- It also blocks innocent-sounding requests that try to steer the result somewhere it shouldn’t go, like “a story where everyone swears”, and attempts to give the AI instructions instead of a topic, like “ignore your rules”.
- If a topic is blocked, nothing is made and no credits are charged. You get a short, friendly explanation instead.
🧒 Everything is made for the age you choose
- Word lists for puzzles go through the same word filter, then a second AI check removes any word that’s inappropriate or too hard for the age group.
- Words have a maximum length for each age, so preschoolers get short, picture-able words.
- Stories and reading passages are written to the age’s reading level, and stories for young children are kept gentle.
- Bible stories and faith topics are welcome and handled respectfully. Sensitive-but-teachable subjects, like history, are handled in a way that suits the age.
- Trip packs stick to real, kid-friendly facts about a place, and are strictly non-political: no politicians, elections, wars, disputed borders or stereotypes.
🔐 Student accounts with no email and no personal details
- Kids can’t sign up on their own. Only a teacher on the Teacher plan can create student accounts, and an adult is always the account holder.
- Students sign in with a class code, by tapping their name, and choosing their two secret pictures. They never type an email address or a password.
- We store only the first name or nickname the teacher types, the two secret pictures, which assigned puzzles the student finished, and their XP. No last names, emails, birthdays or photos.
- After five wrong picture guesses, sign-in for that student pauses for ten minutes.
- Removing a student signs them out everywhere straight away. Teachers can remove a student, or delete a whole class and its progress, at any time.
- Students can’t message anyone, share anything or see other people’s puzzles from their class page.
🚫 No ads, and we don’t sell information
- Puzzld is paid for by credits and the Teacher plan, not advertising. Children never see ads.
- We don’t sell your information or share it with advertisers.
- Payments are handled by Stripe. We never see card numbers.
- Free tools like certificates need no account, and nothing you type into them is stored. Logos you add are used to make your PDF and then discarded.
🤝 A community that’s checked and moderated
- Puzzles shared to the community were already screened when they were made. Before sharing, everything people will see (the title, description, display name and the puzzle itself) is checked again.
- Anyone signed in can report a puzzle. When three different people report the same puzzle, it’s hidden automatically until we review it.
- Accounts that misuse sharing can be stopped from sharing, and you can block any creator so you never see their puzzles.
- Puzzles in the free library are reviewed and approved by us before they appear.
Common questions
Is Puzzld COPPA-friendly?+
We designed student accounts around the idea that children shouldn’t give us personal information. Kids never create their own accounts or give us an email. The teacher, acting for the school or parents, adds a first name or nickname, and can delete it at any time. You can read exactly what we store in our privacy policy.
Can a child get an inappropriate puzzle by typing something rude?+
Topics are screened before anything is made, by a word filter and then an AI reviewer that knows the age group. Rude, adult or manipulative topics are blocked and nothing is generated. No filter is perfect, so if you ever see something that shouldn’t be there, report it and we’ll act on it.
Can other people contact my students?+
No. Students have no way to message or be messaged, and their names are only visible to their teacher.
Who can see the puzzles I make?+
Only you, unless you choose to share a puzzle to the community. Shared puzzles show the display name you pick, never your email. See how sharing works.
How do I report a problem?+
Use the report button on any community puzzle. For anything else, contact us using the details in our privacy policy.
Questions we haven’t answered?
We’re happy to explain anything about how Puzzld handles children’s safety and data. Our contact details are in the privacy policy.
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